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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Debbie K

Debbie K

October 2, 2024

5  out of  5
rating by Debbie K
"Quick responses to my inquiries. Patient, clear explanation of benefits."
We responded:
"Debbie - you are the best! Thank you so much. - Tyler"
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Ryan Steckbeck

October 1, 2024

5  out of  5
rating by Ryan Steckbeck
"These guys are jam up! always helpful and quick responses"
We responded:
"Ryan - you are a beast. Thanks so much. - Tyler"
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Christi Masters

September 30, 2024

5  out of  5
rating by Christi Masters
"Steven Bryan was able to get me set up for a new insurance policy and found me some ways to save on my monthly bill. I would recommend Tyler and his team!"
We responded:
"Thank you Christi! Steven is top notch."
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Ellen Gould

September 30, 2024

5  out of  5
rating by Ellen Gould
"great people great service great company... Kailey was terrific... recommend this State Farm office"
We responded:
"Ellen - you are one of our favorites!"
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Dennis McKeen

September 24, 2024

5  out of  5
rating by Dennis McKeen
"I can't say enough about this State Farm office in Woodstock Ga. We reinstated our policies a couple years ago in order to gain better service and policy costs. We have not been disappointed. These are really our "Go To" agents!!! Den McKeen Woodstock Ga."
We responded:
"There aren't many Dennis McKeen's out there and an endorsement from him means the world. Top notch guy. Hope to see you soon brother!"
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Linda Anthony

September 23, 2024

5  out of  5
rating by Linda Anthony
"Tyler and his team have provided me with the best customer service over the past few years. I highly recommend his agency if you’re looking for a change!"
We responded:
"Thank you so much Linda!"
Profile photo of Alma K Melillo

Alma K Melillo

September 23, 2024

5  out of  5
rating by Alma K Melillo
"Steven was super helpful with our Insurance Necessities and attentive. Thank you so much!!"
We responded:
"Thank you Alma!"
Profile photo of Teddie Lee

Teddie Lee

September 5, 2024

5  out of  5
rating by Teddie Lee
"I was in the market for new car insurance and although I was assigned an agent at random with State Farm I am glad I had the pleasure to work with Wendi Gary. I appreciate insightful service and resourceful suggestions when shopping and Wendi provided plenty of both. She was patient, knowledgeable and did not hesitate to keep my best interests as a priority. I walked away with both car and life insurance because Wendi made it make sense for me and my wallet. I'll probably only recommend Wendi and State Farm to my friends and family moving forward. I hope she's ready to get busy!"
We responded:
"Teddie - we are big Wendi Gary fans here!"
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Kailey

August 20, 2024

5  out of  5
rating by Kailey
"Great agency to work with! Received the best service with Tyler Thomason and his crew!"
We responded:
"Thank you Kailey! We really appreciate you!"
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LaShunda Brown

June 28, 2024

5  out of  5
rating by LaShunda Brown
"Carlotta is my go-to Agent. She has the patience and the rigor to handle my various lines and the knowledge to walk through my questions and special cases when needed. I will call on her again."
We responded:
"Lashunda! You are just the best. Thank you!"
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Sonya Breaux

June 27, 2024

5  out of  5
rating by Sonya Breaux
"CARLOTTA went the extra mile. Clear and concise. She improved the offer made by my old insurance and she made sure I was happy with the deal! Gracias Carlotta!!!! You are the best!"
We responded:
"Sonya - thank you so much! You are the best!"
Profile photo of Manali Soni

Manali Soni

June 25, 2024

5  out of  5
rating by Manali Soni
"Tyler and his team are fantastic to work with! They are very prompt with their services and have all the best knowledge in the industry."
We responded:
"Hey Manali! You are just the best. So thankful for you!"
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Franklyn Baez

June 21, 2024

5  out of  5
rating by Franklyn Baez
"I had gotten in a terrible accident and Carlotta from statefarm was so helpful and patient with me. Great customer service!"
We responded:
"Franklyn! Thank you."
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Eric

June 20, 2024

5  out of  5
rating by Eric
"None of us have ever considered buying insurance as a pleasant experience. It's a necessity; and as long as insurance is a necessity, Carlotta SantaRomana will be my agent. Her knowledge and spirited attitude make the whole experience flow quickly so I can carry on with the rest of my day. Highly recommended."
We responded:
"Eric! Thank you so much!"
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Ted Corbeill

June 11, 2024

5  out of  5
rating by Ted Corbeill
"The Tyler Agency, and Steve Bryan, were exceptionally helpful and understanding in getting our auto insurance."
We responded:
"Ted - this was very nice of you. We appreciate you being with us!"
Profile photo of Dustin Tibbitts

Dustin Tibbitts

June 7, 2024

5  out of  5
rating by Dustin Tibbitts
"Steven Bryan did an amazing job setting up my polices while saving me a bunch of money on my premiums. You can not go wrong by calling this guy!"
We responded:
"Dustin - that is so nice to hear. Steven is the best!"
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Allison Barger

June 4, 2024

5  out of  5
rating by Allison Barger
"Carlotta from the get go was amazing. As a first time homebuyer, she spent over an hour with me explaining all the details of my policy. I couldn’t recommend her enough!!"
We responded:
"Allison - that is incredible to hear. Carlotta knows her stuff!"
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Dianne Masters

May 31, 2024

5  out of  5
rating by Dianne Masters
"We cannot say enough good things about Tyler as our agent. He truly cares and has listened to us and advised us well with all of our insurance needs. Most recently, our children were in an awful car accident; they were t-boned resulting in a totaled car but thankfully no injuries. Tyler was on it every step of the way. We asked so many questions throughout the process, and he was always available to answer them. He was, in fact, very instrumental in getting things to get move one things stalled and we weren’t getting our payout. We wouldn’t hesitate to recommend his services."
We responded:
"Dianne - we love the Masters family! Thank you!"
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Andrea Windler

May 24, 2024

5  out of  5
rating by Andrea Windler
"I received a quote from State Farm for home owners insurance because the one we originally had went sky high. We got a wonderful rate with even more coverage than the previous company. Our representative Carlotta recommended an additional coverage that was important for our older home that I did not know anything's my about. Our rate was still lower. I decided to combine our car insurance because I was very satisfied with our rates and the customer service we received from Carlotta. She is knowledgable, helpful, experienced, and extremely friendly. My son will soon be getting his license and she even explained details that I should think about ahead of time to ensure a good rate on car insurance for him. I can not be more pleased with her service!! Thank you!"
We responded:
"Thank you so much Andrea!"
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Michael Campbell

May 20, 2024

5  out of  5
rating by Michael Campbell
"Steven Bryan of State Farm was very professional and polite. Best of all saved me a lot of money ."
We responded:
"Thank you Michael!"
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Clay Thomas

May 9, 2024

5  out of  5
rating by Clay Thomas
"Carlotta was very helpful and nice. She got us great coverage cheaper than our previous companies."
We responded:
"Clay - thank you!"
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Jody Browning

May 8, 2024

5  out of  5
rating by Jody Browning
"Carlotta answered all my questions and addressed my concerns. I'm convinced she was able to get me the best possible rates. I highly recommend her."
We responded:
"Jody - that is very impactful. We appreciate you!"
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Matthew Whatley

May 5, 2024

5  out of  5
rating by Matthew Whatley
"For anyone lacking knowledge of the insurance industry, buying any type of policy can be daunting. I am a lucky man for having crossed paths with Carlotta SantaRomana. The lady explains with clarity and practicality the specific needs of her customer. For a most reasonable monthly rate, I now have more than sufficient coverage on my car, an umbrella policy, and a life insurance policy to benefit my loved ones in the event of my demise. Many thanks to Carlotta who also got my coverages with all possible accompanying discounts."
We responded:
"Thank you Matthew!"
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Maria Ferebee

April 29, 2024

5  out of  5
rating by Maria Ferebee
"Very professional and highly recommended!"
We responded:
"Thank you Maria!"
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Maria Jose Pacheco

April 26, 2024

5  out of  5
rating by Maria Jose Pacheco
"Tyler and his team were so helpful and friendly. They made getting insurance a breeze and really took the time to understand my needs. If you're looking for insurance with a personal touch, definitely check them out!"
We responded:
"Maria - we appreciate you so much!"