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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jordan Haverly

March 26, 2024

5  out of  5 rating by Jordan Haverly
"Tyler, and Wendi, were really helpful for me in understanding my family’s needs for both home and auto. Great people who care for their community and are easy to communicate with."
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Avery Getz

March 22, 2024

5  out of  5 rating by Avery Getz
"Carlotta has worked extensively with my wife and I. She was able to get us affordable insurance on home, auto and life. I recently purchased a new truck and it was such an easy process to move over insurance to my new truck. As always, Carlotta worked quickly and communicated great. We are happy to have coverage from Tyler Thomason State Farm."
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Leyla Martin

March 16, 2024

5  out of  5 rating by Leyla Martin
"Fantastic customer service!! These guys are AMAZING!!"
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Stephen Whitworth

March 7, 2024

5  out of  5 rating by Stephen Whitworth
"Great experience and service, beat any rate for home insurance that we shopped around for. Would recommend"
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Andrew Ayers

February 26, 2024

5  out of  5 rating by Andrew Ayers
"Great agency to work with! Steven Brian is knowledgeable about their competition as well as answered all my questions around coverage recommendations and their processes."
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Douglas Lewis

February 24, 2024

5  out of  5 rating by Douglas Lewis
"I was lucky to reach Carlotta today, as I was seeking quotes for automobile insurance. She was awesome! Her quality of customer service and dedication to “getting it right” was second to none. Very pleased thus far!"
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Connor Hild

February 20, 2024

5  out of  5 rating by Connor Hild
"Wendi Gary was the best to work with. She helped us through every step of the way and made sure we understood everything! Can’t recommend working with her and the team enough."
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Kyle Thomas

February 8, 2024

5  out of  5 rating by Kyle Thomas
"Tyler helped get me enrolled with a life insurance policy today. He was very knowledgeable and took time to explain the process to me. He gave me a lot of options to choose from that fit within my budget. I would 100% recommend him for anyone looking for any insurance policy you are looking for (life, home, auto etc.)"
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peggy chan

January 24, 2024

5  out of  5 rating by peggy chan
"Tyler has been fantastic for me and my family. He has worked hard for me for several years and I would trust no one else"
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Paulette Greene

January 7, 2024

5  out of  5 rating by Paulette Greene
"I have been a State Farm customer since I was 16 years old with no lapse in coverage. ( I am now 55) I have never had any issues with claims or service. I would recommend State Farm to any new customer. I reside in Tennessee but I contacted Mr Thomason in hopes he would have a 2024 road atlas. (After doing a google search for one). He went out of his way to order them and personally mailed me one. I received it in the mail as promised. Thank you Mr Thomason for being such an awesome agent and going above and beyond."
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Luisa Correa

January 3, 2024

5  out of  5 rating by Luisa Correa
"Tyler and his team were quick to get me an estimate within hours of my inquiry. They provided me with several different coverage options and I was able to choose the coverage and payment that was most convenient and affordable for my family and I. I was able to reduce my monthly payment by almost $100 by using Tyler and StateFarm!!"
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Esther Patterson

December 30, 2023

5  out of  5 rating by Esther Patterson
"My experience with State Farm has been a positive one. Carlotta SantaRomana is very knowledgeable, personable, and seems to really care about her clients. She will do what she can to ensure that you are receiving the best deal possible. With this insurance company, I’ve saved so much money, and I never feel like I’m just a number. I would highly recommend them to anyone who is looking for a competent insurance company!"
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Russell GRANT

December 29, 2023

5  out of  5 rating by Russell GRANT
"I would like to thank Carlotta for the way she treated me .. she was very professional and polite.. she was very helpful.. thank you"
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Bruce Gamble

December 29, 2023

5  out of  5 rating by Bruce Gamble
"Carlotta was awesome! She went above and beyond to help us get the best rates for our family and was happy to help us to check different scenarios so we could make the right choice for us. Thank you so much!"
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rich klenk

December 29, 2023

5  out of  5 rating by rich klenk
"Carlotta was a huge help getting my new car insurance done!!"
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Focus Onoharigho

December 21, 2023

5  out of  5 rating by Focus Onoharigho
"I had a good time speaking with Tyler Thomason, an agent of State Farm insurance. Though the conversation and process was longer by making sure he got me what i needed. I look forward to enjoying State Farm insurance services"
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Evelyn Sawatzky

December 15, 2023

5  out of  5 rating by Evelyn Sawatzky
"Carlotta and the Stare Farm team are supportive and knowledgeable! Thank you team!"
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Thomas Cork

December 12, 2023

5  out of  5 rating by Thomas Cork
"Steven has been a life and money saver since I switched 2 yrs ago. Has gone above and beyond for me and my family."
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Brian Smith

December 12, 2023

5  out of  5 rating by Brian Smith
"Great experience switching from Allstate to State Farm. Steven Bryan did a fantastic job helping me, answering all my questions and explaining the ins and outs of our new policy. I'm sure he was getting annoyed with the sheer amount of questions I had for him but he never let it show! I did the homework and called multiple insurance companies, Steven provided the best customer service and honesty by far."
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Masha B

December 7, 2023

5  out of  5 rating by Masha B
"Great reliable service."
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Andrea Miller

December 7, 2023

5  out of  5 rating by Andrea Miller
"I just switched to State Farm and Carlotta is absolutely wonderful! She did a comparison of my current insurance, drawing up several different policy options for me and she answered all of my questions. She made the process appear very simple, but I’m sure it wasn’t and she put a lot of time and research into the documents she created and sent to me via emails. I highly recommend the Tyler Thomason State Farm Agency!"
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George Caller

November 22, 2023

5  out of  5 rating by George Caller
"Carlotta very helpful in obtaining new insurance when a company I had been with for 20 years dropped me because of 2 incidents."
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Cerebral Air

November 21, 2023

5  out of  5 rating by Cerebral Air
"Carlotta Santa Romana was the first REAL caring and concerned person I’ve been blessed to meet. If there’s a differentiator between this State Farm agency & any other insurance agency it is clearly Carlotta ability to establish immediate trust by being honest Thank you for this terrific experience Carlotta"
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Raye D

October 27, 2023

5  out of  5 rating by Raye D
"Carlotta is great, she helped me after-hours without hesitation, answered all of my questions and provided excellent customer service."
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September 29, 2023

5  out of  5 rating by Roger
"From the jump, Carlotta S was on it. She made sure all of my needs were met plus made it easy to reach out if anything is needed. So far, I highly recommend giving her a try!"